★ Trustpilot

Trustpilot

•

★

4.4

Review Site

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is simple, easy, and straightforward to use.

Website

Consumers find website to be ambiguous regarding its overall reliability and review moderation. Many people mention the website experience.

Service

Customers highlight their experiences with service, support, reliability, and communication from the company.

Customer support

Reviewers frequently discuss customer support, response times, problem solving, and overall assistance.

Reviews shaping this summary

Tony Hillyard

3 days ago

★

Invited

Trustpilot appears to be one of the very few mechanisms that a customer can use to get noticed with an injustice. Most website these days seem to be designed to keep the customer at arms length...

Russell Finch

3 days ago

★

Invited

I was pleasantly surprised to see trustpilot put my review in print. It wasn’t a shining review for the Bradford Exchange. If I was successful putting my point across, it showed confusion in collecting...

Sheila Smith

3 days ago

★

I usually check Trustpilot if I have some doubt about a company. This time, I didn't receive my order. I tried contacting support but my bank eventually helped at the next stage...

David Martin

4 days ago

★

Invited

The platform has been helpful when researching companies before purchasing. Reviews are easy to understand and useful when making decisions.